Frequently Asked Questions

30-Day Return Policy

Not satisfied with your order? No worries at all. Upon receiving your product, you have a 30-day window to initiate a return. Simply reach out to us via email, and we'll provide you with the necessary return form.

Shipping & Delivery

Orders in United Kingdom and Europe include free shipping, a tracking number, and are shipped out the next 1-3 business day.

How long does it take to receive the orders?

After the payment has been processed, orders will be handled within 1.3 business days and shipped the following day. In most cases, order are delivered within 5 to 11 business days.

Other questions?

You can contact us through our contact page! We will be happy to assist you.

SHIPPING & TRACKING

All questions regarding shipments and track & trace.

How long does it take to receive the orders?

After the payment has been processed, orders will be handled within 1.3 business days and shipped the following day. In most cases, order are delivered within 5 to 11 business days.

Do you ship to my country?

We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country

Can i track my order?

Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery. You can also check your order on our tracking page: Track Your Order Live

PRODUCT & STORE INFORMATION

Here you will find all the related questions for products.

What size should i get?

All our clothes are based on standard sizing and most of the products come with a tailor made size chart. We recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.

Where are the products made?

We have a broad selection of products and to make sure we can offer you fair pricing and high quality pieces.

We source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.

How can I pay?

We currently offer the following trusted payment methods.

All creditcard types

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Shop Pay
  • Ideal
  • UnionPay
  • Bancontact

We have taken extra measurements to make sure each checkout is done encrypted & safe.

Still need support?

DRESS YOUR STYLE

  • FREE SHIPPING

    We offer free worldwide shipping on orders over £40.

  • CUSTOMER SERVICE

    Our customer service team is available Monday till Friday from 9am - 6pm

  • SECURE PAYMENTS

    We offer secure payments providers to ensure your transactions are processed securely and efficiently.